Check your WiFi router vendor support site for firmware upgrade availability. Zoom internet speed requirements 800kbps/1.0Mbps (up/down) for high quality video For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down) Receiving. Try bringing your computer or mobile device closer to the WiFi router or access point in your home or office.Try to connect directly via Wired (if your internet router has wired ports).Check your Internet bandwidth using an online speed test, such as nperf, Speedtest, or Comparitech.If you are experiencing any issue(s) with latency, frozen screen, poor quality audio, or meeting getting disconnected while using a home or non-enterprise WiFi connection, try the following:
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